Return policy:

If you are not fully satisfied with one of the products in the product, Vera will gladly exchange or refund purchases – at its sole discretion – within fourteen days of receipt.
If there is a defect in the product, you can return or exchange the product no later than 30 days from the date of purchase.
Boxes and packaging materials must be in their original condition and the product must be unused and the box must be unopened.
All claims for defect / missing shipment / wrong billing must be submitted within 1 day of delivery.
Returns for exchange only
All items must be returned complete and in their original boxes or packaging with all original parts/catalogues;
If the items are not returned with their packaging or if any item or other documentation is missing, the products will not be accepted as a returned item.
The customer is responsible for all packaging and shipping charges